Contact support
Email us at carlbrown26042316@gmail.com.
Please do not email passwords, full payment details, Apple authorization codes, or other secrets.
Purchases and subscriptions
- Use Restore Purchases in Cows to restore an eligible Apple purchase.
- Manage or cancel through Apple Account → Subscriptions.
- Request App Store refunds directly from Apple.
Deleting Cows or deleting a Cows account does not automatically cancel an Apple subscription.
Sign-in and accounts
Cows supports Apple and Google sign-in. These methods create separate Cows accounts unless an account-linking feature is explicitly available. If you cannot sign in, tell us which provider you used and any error message you saw.
Account and data deletion
Open the account controls in Cows and choose Delete account. The app may ask you to sign in again before completing deletion. If you cannot access the app, contact support from an address associated with the account so we can verify the request.
Deleting the app removes local data from that installation but does not by itself delete a signed-in account or cloud data.
Helpful details
To help us investigate, include your device model, iOS version, Cows version, whether you used Apple or Google sign-in, and a short description of what happened. Include screenshots only if you are comfortable sharing what they contain.
联系支持
请发送邮件至 carlbrown26042316@gmail.com。
请勿通过邮件发送密码、完整支付信息、Apple 授权码或其他密钥。
购买与订阅
- 在 Cows 中使用恢复购买,恢复符合条件的 Apple 购买。
- 通过 Apple 账号 → 订阅管理或取消订阅。
- App Store 退款请直接向 Apple 申请。
删除 Cows 或注销 Cows 账号不会自动取消 Apple 订阅。
登录与账号
Cows 支持 Apple 与 Google 登录。除非明确提供账号关联功能,否则两种方式会创建相互独立的 Cows 账号。如果无法登录,请告诉我们使用的登录方式和看到的错误信息。
账号与数据删除
打开 Cows 中的账号控制并选择注销账号。完成删除前,App 可能要求你重新登录。如果无法进入 App,请使用与账号关联的邮箱联系支持,以便我们核验请求。
删除 App 会移除当前安装中的本地数据,但不会自动删除已登录账号或云端数据。
建议提供的信息
为帮助我们排查,请提供设备型号、iOS 版本、Cows 版本、使用 Apple 还是 Google 登录,以及简短问题描述。只有在你愿意分享截图内容时才附上截图。